Troubleshooting Printing Problem

This chapter is intended to reported remarks by the users during the operation of the program. Some problems reported by them resulted in launching new features to future versions of the program. Some, however, need to be addressed independently and for them I created this FAQ - Frequently Asked Questions - Troubleshooting otherwise.

4th Question - I have a printer that does not make the print in this place where we expect, the following large-displacement occurs , or I do not see print at all

5th Question - How to print QSL cards painted with one side lacquered

Answer No 1 . I have the printer with a very large bottom margin - what to do with printing

•

Same older printers require a very large bottom margins of about 13 to 16 mm .. These include older types of Hewlett Packard DeskJet printers - such as the HP DeskJet 300 or HP DeskJet610C or HP DeskJet 900. If you want print labels on A4- format sized stickers you must at the last row of labels put empty space what will be not used and design pattern for 3 columns x 7 rows. Redesign of this pattern is made by increasing the bottom margin to the actual required size and write pattern under another name. In reality, however, need to buy stickers in 3 columns x 8 rows .

•

To print the QSL cards on this printer model should be designed so that the right margin QSL is 13 to 16 mm. Bottom margin after the turn from vertical to horizontal (in which they are printed cards QS) is the right margin. This condition is easily met because the field usually is align to the left side of QSL card. You can even take QSL scan pattern designed for a laser printer and simply raise his right margin in the editing mode mode described here and watch if right margin go to any field on the card. If no - you can try to print - preferably first on plain paper-cut to the dimensions of QSL cards.

•	Program in print mode based on real data give posibility to print even though they do not fulfill the conditions for margins

•	If print is made with a shift to read the answer to question No. 4.

Answer No.2 On the break line in a labels appears line from the pattern

•	The problem is caused most frequently.

1.	wrong setting of the upper margin on the basis of what is proposed by the printer driver or

2.	inaccurate setting for height pattern for pattern template label

For the 1st example, may occur for inkjet printer required top margin of at least = 1, 8 mm, and in fact held a sheet of stickers has a top margin = 4 mm . The pattern of the label should be set to the upper margin of the value of = 4 mm, and not the value of = 1.8 mm. Note - this is a margin for A4 size paper, not the margin for the labels. The concept of margin for labels does not exist.

For the 2nd example you must give the exact value and proceed as below

•

You will need to measure the sum amount of labels (from first collapse to the last collapse) (it is not the same as height of paper - that for A4 format = 297 mm) and the collecting distance divided by the number of rows of labels on the format, eg for A4 = 8. So the value calculated with an accuracy of 0.1 mm give to a pattern height- see chapter. Top margin and left margin must be set by the margins on a sheet of A4 labels - and not from the margins required for the printer. Must be preserved, however, the dependence of the inserted margins can not be less than required for the printer (displayed at the very beginning for the default printer). . The default printer in Windows must be set the target printer what you use for print. If you said the relationship is not satisfied for a sheet of stickers we have to try it on other labels. This condition is not as critical for the left margin. For example, I have labels with the left and right margins = 0 and although I prints on them, as set in a program left and right margin at 4.5 mm, and the same pattern is designed so that the right side is a little place and print no moves to the next label.

Answer Nr3. Print QSL or labels is do with a permanent shift

•

This constant offset printed pages (usually small) could be due to the receipt of the printing QSL cut the size of eg 142 mm x 92 mm instead of the size 140 mm x 90 mm, or inaccurate measurement of the upper margins if you print on a sheet of stickers. The program HAM_SECRETARY has a chance to move print any number of units in both print modes described here. The shifting of the print is described here

•

For first mode, Print with manual selection of the size of the print format with the scaling - if we print the labels (in portrait), it usually concerns the hight (dimension 297 mm) and should be given for height in mm, eg 3 mm. If we print QSL cards in a horizontal orientation shifting generally applies the width (dimension of 90 mm) and should be given for example, the width in mm = 3 mm.

•

For second mode Print - The program will same select the page size - without scaling . value moved in a relative units and is about 3 to 4 times larger (ie, you multiply 3 x 4) to transfer the required size in mm. The rules to assign a height or width of the model for labels and QSL cards are the same as in the preceding paragraph

Developed by you shifting are saved for every pattern and printer - so, and re-use the same pattern and the same printer resulting in a shift saved as proposed shift in a windows for shifting when you again print

Answer No. 4 - I have a printer that does not make the print in this place where we expect - occurs large shifting printed page, or I do not see print at all. .

These problems are mostly caused by the fact that the printer you are using is the old type without being able to define custom formats, and therefore you use option 2, ie print Print - The program will select the same page size - without scaling. If you print labels and from printer outgoing the blank page - this problem may lie in proper installed driver for the printer. If you are trying to print the QSL cards and do not see a printed card. or is printed only the part of the QSL -- do following steps:

•	To the printer instead of the QSL cards measuring 140 x 90 mm load the sheet of paper in A4 format ..

•

Print QSL card by using a pattern QSLScan_Table_3QSO.lbl and print options No. 2 printing - the program will select the same page size - without scaling. When a print is do see of QSL card is printed from the front (ie first come QSL_DATE field) or from the rear (Ie first goes Status_QSL box). Prints from the rear in a horizontal orientation is made for the old-style printer with a turnover of from vertical to the horizontal with use of 90 degrees angle. Considerations on the turnover - see Chapter Discussion of diferent types of printers and printing methods. Reflections on the moving part can be found here . Now look at what area A4 is printed QSL card. We measure how far from the top left corner of the sheet was printed QSL card.

•	Now make a second test by asking the offset printing for example for the height = 20 relative units (along the dimension of 90 mm) and width = 40 relative units (along the dimension of 140 mm) like the following screenshot

We see in what direction, "he went" to us, second printing. We measure the print shift (in relation to a first printing) in mm and calculate the multiplier converts separately for X and Y axes. Now calculate where we need to move to reach a printout of print in the upper left corner. We do print No. 3 on the A4 and see whether it go . Now we can print QSL card format, ie 140 x 90 mm. If the printout is correct then we can finish the work. Used shifting offset is now saved and remembers for use in a next printing

If the print on size 140 x 90 mm away is invisible, it means that the printer prints from the rear and we need to move so that the print came out in the bottom right corner of the A4. The size of the transfers can be both positive values and negative values. For example, for my second printer DeskJet HP 610 C, I had to give the shifting along the width = 180 units and along height approximately 40 units .

Answer No 5 How to print QSL cards painted with one side lacquered.

On this subject I wrote in Chapter Discussion of different types of printers and printing methods .

Navigation: Program HAM SECRETARY and its purpose > Prints QSL cards, labels, envelopes and bookmarks >

Troubleshooting Printing Problems